Refund Policy

Refund policy allows customers to request for a compensation if they are not satisfied with the work delivered or if the specifications are not followed.

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Our Refund Policy

Royal British Essay Writers will refund money only under these conditions

We offer a 14-day refund period for projects of less than 15 pages and a 30-day return period for more than 15 pages “Return Period”. The return time begins on the date when the client has received the order from us. 

If you are not satisfied with the service, you can request a refund during the return period. Please note that in special cases, if plagiarism is confirmed (which is unlikely), the repayment period can be extended up to 180 days.

If your order has not been completed and/or the document has not been downloaded or delivered to you in full form, a full refund will be made from us at any time. 

If the order is cancelled, the amount will be deducted from the first payment account within 5-7 business days from the date of the cancellation request. 

In other circumstances, Royal British Essay Writers evaluates money back claims on the basis of every case, as every claim usually has unique reasons. Please remember that if you are requesting a refund, we may request a written certificate stating that your order is of poor quality (for example, a scanned copy of the teacher’s comment, a plagiarized report, etc.). 

If you think your document needs changes, you can request for a refund. We will immediately send your order to our quality assurance department for corrections. After comparing the files and understanding the reasons of dissatisfaction, necessary actions will be taken. Note refund requests should only be made during the Refund Period. 

If Royal British Essay Writers refunds due to an error or inappropriateness of the original instructions, our quality department will evaluate the quality of the work and refund the amount equivalent to the percentage.

Royal British Essay Writers offers a variety of communication methods (email, call, and live chat) to simplify communication with the writers who are assigned the orders. Using any of the above methods, our Customer Service Team is available 24/7 and will promptly respond to refund requests or other problems. However, if any of the above methods does not receive any of these methods during the repayment period, Royal British Essay Writers will not fulfil or consider any of the above statement.

 

In case the work delivery is delayed due to the unforeseen condition, we can compensate for outstanding orders with a discount on the next order.

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